IVR Script · IVR main menu
Willow Creek Clinic Main Menu
Medical clinic IVR script with an emergency notice, a five-option main menu, a refill line, and transfer prompts. Free to copy and record.
- Difficulty
- Intermediate
- Length
- 108 words · ~43 sec
- Skills
- even pacing, clarity, splice-ready consistency
- License
- CC BY 4.0
The script
(Welcome)Thank you for calling Willow Creek Family Clinic. If this is a medical emergency, please hang up and dial [Emergency Number].
(Main menu)To schedule, change, or cancel an appointment, press 1. For prescription refills, press 2. To speak with a nurse, press 3. For billing and insurance questions, press 4. For all other questions, or to reach the front desk, press 0.
(Repeat prompt)To hear these options again, press the star key.
(Refill line)You've reached the prescription refill line. Please leave your name, date of birth, the name of the medication, and the pharmacy you use. Refill requests are processed within [Number] business days.
(Transfer)Please hold while we connect your call.
Script by SceneDub (scenedub.com), CC BY 4.0. Original script drafted with AI assistance and edited by SceneDub; any resemblance to existing characters is coincidental.
Practise it now
The teleprompter scrolls at the speed you set in words per minute. Tick "Record audio while reading" to capture a take; the audio stays in your browser until you download it.
Coaching notes
- In the main menu, the action carries the meaning. Stress 'schedule, change, or cancel' and 'prescription refills,' and keep each 'press 1,' 'press 2' crisp and level.
- Pause the same length after every option. Callers listen for a rhythm, and an even gap helps them catch the one they need.
- The emergency line comes before any menu. Read 'please hang up and dial [Emergency Number]' slower and firmer than the welcome, with no smile in it.
Try it three more ways
- Read it for a children's clinic, a little warmer, with the same even pace.
- Read it as a large hospital system: neutral, precise, almost no personality.
- Record each prompt as a separate take and match pitch and volume so they can be spliced together in any order.
Take it further
More scripts to practise
Frequently asked questions
How long is the "Willow Creek Clinic Main Menu" script?
108 spoken words, about 43 sec at a conversational 150 words per minute and 50 sec at a slower 130 wpm. Your take will vary with pauses and character choices.
Can I use this script in my voice acting demo reel?
Yes. SceneDub's original scripts are licensed CC BY 4.0. You can perform, record, edit, and publish them, including in demo reels, classes, and auditions, as long as you credit "Script by SceneDub (scenedub.com), CC BY 4.0" where you share the recording or the text.
How should I practise this script?
Read it silently once, then perform it with the direction above: neutral, clear, quietly warm, even, about 130 words per minute, with matching gaps between options. Record a take with the teleprompter, listen back, and try one of the alternate reads to stretch your range.