IVR Script · After-hours IVR message
After-Hours Phone Message
After-hours IVR message script with business hours, a voicemail option, directions, and a route to an on-call technician for urgent issues.
- Difficulty
- Beginner
- Length
- 90 words · ~36 sec
- Skills
- clarity, even pacing, address and number delivery
- License
- CC BY 4.0
The script
(After-hours greeting)Thank you for calling [Business Name]. Our office is currently closed. Our regular hours are [Days], from [Opening Time] to [Closing Time].
(Options)To leave a message for our team, press 1. For our address and directions, press 2. To reach our on-call technician for an urgent service issue, press 3.
(Address)We're located at [Street Address], in [City]. Free parking is available behind the building.
(Voicemail)Please leave your name, phone number, and a brief message after the tone. We'll return your call the next business day.
(Closing)Thank you for calling. Goodbye.
Script by SceneDub (scenedub.com), CC BY 4.0. Original script drafted with AI assistance and edited by SceneDub; any resemblance to existing characters is coincidental.
Practise it now
The teleprompter scrolls at the speed you set in words per minute. Tick "Record audio while reading" to capture a take; the audio stays in your browser until you download it.
Coaching notes
- 'Our office is currently closed' is the news. Say it plainly and warmly so callers know where they stand within the first five seconds.
- Option 3 is the longest prompt and the one that matters most to someone with a real problem. Keep 'on-call technician for an urgent service issue' smooth so they don't miss it.
- Read the address the way someone would write it down: '[Street Address]' at a slower pace, with a small pause before 'in [City].'
Try it three more ways
- Read it for a veterinary clinic's after-hours line, with a little extra warmth.
- Read it for a property management office, crisp and efficient.
- Read it as a late-night version, softer and quieter for callers at odd hours.
Take it further
More scripts to practise
Frequently asked questions
How long is the "After-Hours Phone Message" script?
90 spoken words, about 36 sec at a conversational 150 words per minute and 42 sec at a slower 130 wpm. Your take will vary with pauses and character choices.
Can I use this script in my voice acting demo reel?
Yes. SceneDub's original scripts are licensed CC BY 4.0. You can perform, record, edit, and publish them, including in demo reels, classes, and auditions, as long as you credit "Script by SceneDub (scenedub.com), CC BY 4.0" where you share the recording or the text.
How should I practise this script?
Read it silently once, then perform it with the direction above: calm, clear, friendly, even, about 135 words per minute. Record a take with the teleprompter, listen back, and try one of the alternate reads to stretch your range.