Support
Help with recording and playback
Microphone permission
Use a current version of Chrome, Edge, Firefox, or Safari. If access was blocked, open the browser's site settings, allow microphone access for SceneDub, confirm the correct input device is selected, and try the line again. Headphones prevent reference playback from entering the recording.
Saved takes
Local takes belong to the same browser profile and device where you recorded them. Private or incognito windows may discard site data, and clearing browser storage removes local progress. The save notice shown after accepting a take indicates whether optional cloud sync is active.
Video export
Finished-scene preview works independently of download support. Video export depends on browser support for canvas capture, MediaRecorder, and compatible codecs. If download is unavailable, try the latest desktop Chrome or Edge and keep the synchronized preview as the playable result.
Report a problem
Search existing reports or open a new issue in the SceneDub issue tracker. Include the scene name, browser version, operating system, and the exact error. Do not attach private recordings or sensitive account information.